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Lessons Archive

Click Here to Start Lesson 4: Dealer Tool Kit

Big Green Egg takes pride in offering our Authorized Dealers an exceptional product that stands in a class of its own for quality, performance, retailer profits and customer satisfaction, and we support them throughout the year with many traffic-building marketing efforts.

Click Here to Start Lesson 3: Demonstration Strategy

The idea of demonstrating not only how the EGG works, but giving customers a sample of the delicious results it produces, literally goes way back to the early days of the company when founder Ed Fisher would stand outside his small retail store and attract customers with the aromas coming from his EGG cooking on the sidewalk.

Click Here to Start Lesson 2: Troubleshooting

When something is made as well as the Big Green Egg, there is not much to go wrong, but every once in a while something comes up that requires attention or an adjustment to keep the EGG performing at peak efficiency.

Click Here to Start Lesson 5: EGGcessories

Just like a Ferrari without wheels or a recliner without armrests, it is the line of unique EGGcessories that enhances and completes the Ultimate Cooking Experience for your customers!

The Big Green Egg ConvEGGtor / Plate Setter
Click Here to Start Lesson 4: convEGGtor

The convEGGtor® was designed for indirect cooking on the Big Green Egg by providing a heat-directing barrier between the food and the hot coals, instantly transforming an EGG into an outdoor convection oven

Click Here to Start Lesson 3: EGGcessorize

The Big Green Egg product line also includes unique, customized EGG furniture, from the durable powder-coated metal EGG Nest to hardwood tables and a high-quality aluminum and steel Custom Cooking Island with water-tight storage cabinets … all designed and engineered to work perfectly with your EGG for years of enjoyment!

START HERE with Lesson 1: The Evolution

The EGG is really the first cooker of this type that was successfully adapted for modern cooking convenience, since the origins of a closed dome cooking vessel go back thousands of years in various parts of Asia and India.

START HERE with Lesson 1: Maintenance

Although the Big Green Egg is virtually maintenance free and built to last a lifetime – and our warranty stands behind that claim – there are always going to be questions from customers about those topics.

Click Here to Start Lesson 5: Customer Support

Along with our best-in- class lifetime warranty for the Big Green Egg, the Customer Support that is standing behind everything we sell is a big part of what makes the experience of owning an EGG so enjoyable.

Click Here to Start Lesson 3: Price vs Value

In this lesson, we will help you address comments about price and value with the following facts and information to help you in your conversations with a customer.

It's the best ceramic kamado-style charcoal grill & smoker on the market, with 7 convenient sizes!
Click Here to Start Lesson 2: EGG Sizes

The Big Green Egg is not only the most versatile outdoor cooker on the planet, it’s also available in many sizes to fit any customers need and budget.

Click Here to Start Lesson 5: Employee Purchase Program

Our commitment to customer satisfaction is what sets the EGG apart, and we are confident that your knowledge and expertise will lead to great success when representing our successful and growing brand.